bdjai Terms & Conditions

Introduction

General Overview

bdjai is a secure and reliable online casino and sports betting platform for players in Bangladesh. This document sets out the rules that apply to the use of the bdjai website and all its services.

When you register an account, log in, or use any service on bdjai, you automatically agree to these terms and conditions in full. If you do not agree with any part of these terms, please refrain from using the platform.

bdjai reserves the right to modify these terms at any time. Updated terms take effect from the moment they are published on the site. Players are advised to visit this page regularly.

Account

Eligibility & Account Registration

2.1 Age Requirement

Users must be 21 years of age or older to open an account and use any service on bdjai. bdjai may request identity documents or proof of age for verification at any time. Operating an account on behalf of a minor or facilitating their access is strictly prohibited.

2.2 One Person, One Account

Each user may hold only one account. Creating multiple accounts from the same person, household, or device will be treated as fraud, and all associated accounts will be suspended. Any bonuses or winnings in those accounts may be forfeited.

2.3 Accuracy of Information

All information provided at registration — name, date of birth, contact details — must be complete, truthful, and accurate. Providing false information may result in account suspension and the decision not to refund any deposited funds.

2.4 Account Security

It is entirely your responsibility to keep your username and password confidential. You are responsible for all activity that takes place on your account. If you believe your account security has been compromised, notify the bdjai support team immediately.

---

Transactions

Deposit & Withdrawal Terms

3.1 Approved Payment Methods

The following methods may be used to deposit and withdraw funds on bdjai: bKash, Nagad, Rocket, Upay, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, Islami Bank, and BRAC Bank). bdjai accepts no liability for funds sent through any method not approved by bdjai.

3.2 Minimum Deposit & Withdrawal

• Minimum deposit amount: ৳300 (per method)
• Minimum withdrawal amount: ৳500
• Typical withdrawal processing time: 10 to 45 minutes

3.3 Account Verification

Before processing a withdrawal request, bdjai may ask for additional documents to verify your identity. This is done to prevent money laundering and to ensure user safety. Withdrawals may be put on hold until the required documents are submitted.

3.4 Deposit Currency

bdjai processes all transactions in Bangladeshi Taka (৳ / BDT). For transactions in foreign currencies, the prevailing exchange rate will apply.

Offers & Rewards

Bonus & Promotion Terms

4.1 Welcome Bonus

bdjai offers new users a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example:

• Deposit ৳1,000 → ৳1,200 bonus → Total balance ৳2,200
• Deposit ৳10,000 or more → Maximum ৳5,000 bonus → Total balance ৳15,000

This bonus applies only once per account and must be claimed on the day of the first deposit.

4.2 Wagering Requirement

The wagering requirement must be met before bonus funds can be withdrawn. The wagering requirement is 20 times the bonus amount (on the bonus amount only, not the combined total of deposit plus bonus).

4.3 General Bonus Terms

• Bonus funds may only be used to place bets on the games and betting markets available on bdjai.
• Attempting to claim bonuses from multiple accounts will result in both accounts being suspended.
• bdjai reserves the right to change, suspend, or cancel any bonus offer at any time.
• If bonus abuse is suspected, the bonuses and winnings in the relevant account may be forfeited.
• Attempting to fulfil wagering requirements using low-risk hedging strategies may also result in bonus forfeiture.

4.4 VIP Program

bdjai's VIP program has three tiers. You can move up to a higher tier through regular play:

• Bronze tier: Up to 0.3% weekly cashback
• Silver tier: Up to 0.7% weekly cashback
• Gold tier: Up to 1.0% weekly cashback

VIP benefits may change at bdjai's sole discretion. Wagering requirements may also apply to VIP cashback.

Prohibitions

Prohibited Activities & Conduct

The following activities or conduct are strictly prohibited and may result in account suspension as well as legal action:

• Operating an account using a false identity or false information
• Creating multiple accounts by the same person or group
• Using coordinated or artificial betting strategies to exploit the bonus system
• Exploiting technical errors or software bugs
• Attempting to pass money obtained through money laundering or illegal means through bdjai
• Attempting to hack or carry out a cyber attack on bdjai's systems or network
• Attempting to steal or unauthorisedly use another user's account credentials
• Playing using bots, automated software, or any automated method

If bdjai has reasonable suspicion of fraud or prohibited activity, the account will be suspended or terminated without prior notice and all balances may be forfeited.

Gaming Policy

Game & Betting Rules

6.1 General Gaming Terms

All games available on bdjai — slots, live casino, virtual sports, cricket betting — are governed by the rules of the relevant game provider. The specific rules for each game can be found within the game itself.

bdjai uses an independent Random Number Generator (RNG) system to ensure fair play. The outcome of each round is completely independent and does not depend on previous results.

6.2 Sports Betting

For sports betting, the final result of any event will be the basis for determining the winner. If an event is cancelled or postponed, bets will be settled according to bdjai's specific policy.

6.3 Technical Issues

If a game is left incomplete due to a technical disruption, bdjai will make reasonable efforts to refund the bet amount for that round. However, any abnormal winnings resulting from faulty software are void and may be cancelled.

Protection Measures

Responsible Gaming Policy

bdjai places the highest priority on responsible gaming. We believe gaming is a form of entertainment — not a solution to financial problems.

• If you feel that gambling is having a negative effect on your life, please contact the bdjai support team.
• Players can set deposit limits, bet limits, or a temporary break (self-exclusion) on their account.
• If a request is made to close an account entirely, bdjai will action it immediately.
• The responsibility for preventing minors from using bdjai lies with the relevant adult.

For more information on responsible gaming, visit our Responsible Gaming page.

Data Security

Privacy & Data Protection

bdjai treats your personal information with the utmost importance. Information collected during registration and transactions is used only to provide services, verify identity, and meet legal obligations.

8.1 Data Collection & Use

• Information provided during account registration is stored securely.
• Payment information is transmitted via SSL encryption.
• Your information will not be shared with third parties unless required by law.

For full details of our privacy policy, visit our Privacy Policy page.

Administrative Powers

Account Suspension & Restrictions

9.1 bdjai's Rights

bdjai may suspend or terminate any account at any time without prior notice in the following circumstances:

• In the event of a breach of these terms and conditions
• On suspicion of fraudulent or illegal activity
• To meet legal or regulatory requirements
• To protect the security or integrity of the service

9.2 User Rights

You may contact bdjai support at any time to request the closure of your account. Before the account is closed, you will be given the opportunity to settle all pending bets and withdraw your balance through the normal process.

Legal Limits

Limitation of Liability

bdjai always strives to ensure the quality of its services. However, bdjai's liability is limited in the following areas:

• Loss caused by internet connection disruptions
• Technical issues with third-party game providers
• Issues with the user's own device or network
• Service disruptions caused by unforeseen or uncontrollable events (force majeure)

bdjai is not liable under any circumstances for indirect, incidental, or consequential losses. The maximum amount of liability shall in no case exceed the total funds deposited by the user in that month.

Complaints Management

Dispute Resolution Process

To resolve any complaint or dispute regarding bdjai's services, follow the steps below:

1. Step 1: Contact our 24/7 live chat support. Most issues are resolved instantly.
2. Step 2: If the issue is not resolved via live chat, send a detailed email to [email protected].
3. Step 3: If the issue remains unresolved by email, bdjai's authority will review it and provide a final decision.

When submitting a complaint, include your account ID, the date and time of the issue (Bangladesh Standard Time, UTC+6), and relevant transaction details. bdjai's decision is final and binding.

Other Provisions

Miscellaneous Terms

12.1 Language

The Bengali version of these terms and conditions is the authoritative text. Any translation into another language is for assistance only — in case of dispute, the Bengali version shall prevail.

12.2 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the complete agreement between bdjai and the user. No prior oral or written assurances replace this agreement.

12.3 Severability

If any part of these terms is declared invalid or unenforceable by a court or competent authority, that part shall be removed and all remaining terms shall continue in full effect.

12.4 Contact

For any questions regarding these terms, please contact our support team:

• Live Chat: Active 24/7
• Email: [email protected]

---